Welcome to FellFreund

Our Reason for Choosing Our Company Location

To provide you, our customer, with the best possible experience — in terms of product quality, service, and fast delivery — we have deliberately chosen a location that combines innovation and efficiency.
Our headquarters allow us to act with flexibility and foresight, to continuously improve our products, and to adapt them to the highest standards.

Through close cooperation with our local partners, we are able to integrate advanced technologies into our product range quickly while maintaining strict environmental and quality standards.
For you, this means a wide range of products that stand out in quality, sustainability, and reliability.

Our Product Philosophy: Premium Quality

Our location stands for no compromises in quality – quite the opposite: we take pride in producing where technological innovation meets the finest materials.
Our products reflect the latest state of the art and are manufactured to the highest industry standards.

Customer Service with Heart – 100% German and English-speaking

At FellFreund, your satisfaction is our top priority. That’s why we offer 24/7 email support in both German and English. Have a question about a product or an issue with a purchase? No problem! Our customer service team is always ready to provide quick and easy solutions. Simply contact us via our contact form or email us at info@fell-freund.at, and we’ll take care of your request.

Thank You for Your Trust!
Your FellFreund Team

Responsible for the Content of This Page (Not a Return Address):

EcomGalaxy Limited
Unit 2a, 17/F, Glenealy Tower
Hong Kong

Contact

Email: info@fell-freund.at

Phone: Currently, we offer customer support exclusively via email, and we respond within 24 hours.
Thank you for your understanding.

Online Dispute Resolution

The European Commission provides a platform for online dispute resolution (ODR), available at https://ec.europa.eu/consumers/odr/. We are not obligated or willing to participate in dispute resolution proceedings before a consumer arbitration board.